We strive hard to form relationships with every parent whose son or daughter come to live in our homes.
Whilst we accept we will never replace the family, our aim is to provide the support, friendship and guidance to each individual living in our care, promoting and encouraging their skills and maintaining a healthy lifestyle.
We will spend the time to support and encourage their independence whilst encouraging them to gain more experiences and new challenges.
Whilst at times we do have concerns and complaints from families and friends we strive hard to resolve and settle them in a very proactive, honest and open manner, It is therefore very rewarding on occasions to receive letters and personal comments from parents thanking us for our care and support to their loved one!
Testimonials
"As you know it can be difficult entrusting others to care for someone you love, someone so difficult to care for yet so vulnerable, yet I must say that it is reassuring to know that at least for now, he has someone looking after his interests with such professionalism and dedication”
"How pleased we are with the continuous care from all the staff especially his key worker who seems to be on the same wavelength as our son"
"This is wonderful for us as parents to know that even with his challenging needs; he can have a good life within his capabilities"
"The Manager and her staff take a lot of time in their duties and regularly keep contact with my husband and I, not just when there’s a problem but when something good has happened or been achieved"
"Over the last 3 years it has been such a frustrating time trying to find a home suitable to meet the needs of my son. I would like to say to anyone that feels they are not being listened to, don’t give up! The company were recommended to us and from our initial telephone call we felt important, the staff involved him and us the family and we were helped and advised along the long road of getting the funding in place through to transition and eventually the right placement, now his home"
"I would like to thank you for bringing “D” to Victoria’s wedding and for helping him enjoy the occasion so much. The care and attention you gave to him and the trust and rapport that has developed between you both is impressive and was noticed by everyone"
"I know that your kind attention towards “K” has had an important influence on his health so that he may not need to use any medication. In the short time that “K” has stayed with you, he has had some positive behavioural changes"
"I was personally delighted and impressed to see “A” communicating with signs and words for the first time, this is a great achievement, and may the good work continue"
"We knew it was going to be a difficult time not only for “R” but also for us as parents. After 9 years in a special school from a child now to a 6’2” man, moving into a new home was both frightening and anxious for everyone. From the first phone call to the final meeting we felt involved, even down to helping to choose the colour of his room and choice of Man-United curtains “R’s” favourite team"
The funding for “S” was a complete nightmare and such a lengthy process of red tape and countless meetings. Luckily we were supported behind the scenes by the staff and encouraged not to give up hope. Thank goodness someone believed in us and “S”.
"Sorting out all her benefits and understanding what my daughter is entitled to, has always been a nightmare. Moving into a Choice Care Group home was great because we could talk to someone at the head office that knows the system and explained it to us and was patient enough to listen to all our moans and groans.
"I cannot think of an organisation that could have tried harder and with more care and dedication to try and meet “J’s” needs – Thank you"
If you would like more information or to speak to one of the Referrals Team about future placements or a copy of the latest CSCI Inspection Report on any of our homes then contact us on 01189581950 or email referrals@choiceltd.co.uk
